How do I setup a Groupwise vacation / holiday / out of office message?

21 Nov 2009

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	How do I setup a Groupwise vacation / holiday / out of office message?

Solution Some of hese instructions were extracted from the INSRV web site:
http://www.cardiff.ac.uk/insrv/it/comms/autoreply.html

Method One: Use "Applets"
Go to the "Applets" menu in Groupwise and select "Create auto reply rule".
Click the "Next >>" button.
Fill in your email address, the subject and the message you want to be sent.
Click the "Next >>" button. If you already have an "Out of office" rule the
system will warn you that it is about to be over written.

To deactivate the rule go to the "Tools" menu and select "Rules".
Remove the tick from the checkbox next to the "Out of office" rule.

Method Two: Use Rules
Select Tools, Rules, New.
Name your rule in the Rule Name box. In this case Out of Office Reply.
Click the New Item button under "When event is" and select an event to trigger the rule from the pop-up list. For this case "New item" should be selected and the box next to Received should be ticked.

If you choose New item, Startup, Exit or User Activated you may click one or more sources for the item, e.g. Received and Posted. If you choose Filed item, Open folder, or Close folder, click the folder icon and choose the folder you require. Click OK. The folder name will be displayed.

Click one or more item types you want the rule to act on in the Item Types list. In this case the reply is to be sent to anyone who sends a mail, appointment, task or reminder note. If you want to add more specific detail to your rule, click Define Conditions. Click Add Action to choose the action you want the rule to perform. For this example select Reply and choose whether or not you want the original message to be included in the reply.

Type the message you want to be sent out as a response and click OK. This will return you to the New Rule window. You will see that a description of your action has appeared, in this case, Reply With Text. Click Save. This will return you to the Rules window.

If GroupWise does not allow you to save the rule, you will need to add an entry in the Subject box of the window if you are required to type in a message (e.g. when a Forward action is selected). Any rules you create will be listed here. In order for this rule to triggered, it must be enabled by checking the tick box.

GroupWise is designed to minimise the number of messages sent. For example, consider two GroupWise users, Eva and Mike. Suppose Eva has set up a reply rule which will trigger a message to be automatically sent when incoming mail or appointments are received. Under these circumstances, Mike will always receive the reply message from Eva for every appointment that he sends to her. However, no matter how many mail messages Mike sends to Eva, he will only receive one copy of the reply message from Eva in any two week period.

More general information on using Groupwise can be found at:
http://www.cardiff.ac.uk/insrv/it/comms/groupwise/index.html

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22 Feb 2008 10:00 AM